Team and roles

Inviting your team

Invitations, seat limits, and granting plant access.

Quick answer

Invite teammates by email from Settings, then Team. Each invite carries a role; the teammate accepts the emailed link and lands in your organisation. Seats are limited by plan: 1 on Residential, 10 on Business, unlimited on Enterprise. Pending invitations count against the seat limit.

Sending an invitation

  • Go to Settings, then Team, and choose Invite member.
  • Enter the email address and pick a role: Manager, Operator or Viewer.
  • The teammate receives an email link. Accepting it adds them to the organisation with that role.

Invitations expire if unused. You can cancel a pending invitation at any time, which also frees its seat.

Seat limits

PlanSeats
Residential1
Business10
EnterpriseUnlimited

When members plus pending invitations reach the limit, new invitations are blocked with an upgrade prompt. Removing a member or cancelling an invite frees the seat immediately.

Granting plant access

Operators and viewers only see plants they are granted. After a teammate joins, open the plant and assign them View, Operate or Manage access. Grants can carry an expiry date for contractors.

Frequently asked questions

See also

See this on your own plants

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