Team and roles

Roles and permissions

What each role can see and do, from org admin to viewer.

Quick answer

NuraVolt has five roles: Org admin (full control of the organisation, billing and connections), Manager (plants and team), Operator (day-to-day plant operations and tickets), Viewer (read only), and a platform-level Super admin reserved for NuraVolt staff. Plant access can additionally be granted per plant at View, Operate or Manage level.

Permission matrix

Role permissions. Super admin (NuraVolt staff) additionally has platform administration.
PermissionOrg adminManagerOperatorViewer
Manage organisation and billingYesNoNoNo
Manage team membersYesYesNoNo
Create and update plantsYesYesNoNo
Delete plantsYesNoNoNo
Assign per-plant accessYesYesNoNo
Manage data connectionsYesNoNoNo
View plant data and analyticsYesYesYesYes
Operate plants and work ticketsYesYesYesNo
Export data and create reportsYesYesYesNo

Per-plant access levels

Org admins and managers see every plant in the organisation. Operators and viewers see the plants they are granted, at one of three levels.

View
Read dashboards, analytics and tickets for the plant.
Operate
Everything in View, plus working tickets and running actions such as the cleaning optimizer.
Manage
Everything in Operate, plus plant settings.

Frequently asked questions

See also

See this on your own plants

NuraVolt turns your SCADA and BMS data into early fault detection, degradation-aware BESS analytics, and audit-ready reporting. A fixed-scope audit shows you what we’d find on your portfolio.